Michaela
Cloudflare, the global Content Delivery Network and internet security provider, has restored services following a widespread outage that disrupted multiple high-profile platforms, including X, ChatGPT, Coinbase, and Blockchain.com. The company attributed the downtime to an internal service degradation.
Key Points
- The company attributed the downtime to an internal service degradation
- “The sites, businesses, and organizations that rely on Cloudflare depend on us being available and I apologize for the impact that we caused,” he added
“I won’t mince words: earlier today we failed our customers and the broader Internet when a problem in [Cloudflare] network impacted large amounts of traffic that rely on us,” Cloudflare CTO Dane Knecht wrote in an X post following the disruption. “The sites, businesses, and organizations that rely on Cloudflare depend on us being available and I apologize for the impact that we caused,” he added.
Knect explained that a hidden bug in one of Cloudflare’s bot mitigation services was triggered by a routine configuration change, causing widespread network and service disruptions. The Cloudflare CTO clarified that the outage was the result of a technical issue and not the result of any cyberattack.
Cloudflare reported in an incident update published on November 18 at 19:28 UTC that its systems have returned to normal, with no ongoing issues or elevated errors and latency across its network.
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The outage disrupted access for users on a range of platforms, including Ledger, BitMEX, Toncoin, Arbiscan, DefiLlama, as well as X, Truth Social, Coinbase, and Blockchain.com.
The Cloudflare outage follows closely on the heels of technical problems at Amazon Web Services (AWS) last month, which also disrupted several major online platforms. Users reported simultaneous access issues across multiple sites, suggesting a centralized failure in backend systems. Given the reliance of many digital services on AWS for hosting and data management, disruptions at the provider can have far-reaching effects across the internet.
The recent outages at both Cloudflare and AWS spotlight the growing dependence of the internet on a small number of major infrastructure providers. As more businesses, financial platforms, and social networks rely on these centralized services, even minor technical issues can cascade into widespread disruptions, affecting millions of users worldwide.
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These incidents serve as a reminder for companies to invest in redundancy, monitoring, and contingency planning to minimize downtime and maintain user trust. For end users, staying informed about service status updates and adopting cautious online practices can help navigate temporary outages. As cloud and web security providers continue to expand, balancing innovation with reliability will be crucial to sustaining a resilient digital ecosystem.
MICHAELA
Michaela is a news writer focused on cryptocurrency and blockchain topics. She prioritizes rigorous research and accuracy to uncover interesting angles and ensure engaging reporting. A lifelong book lover, she applies her passion for reading to deeply explore the constantly evolving crypto world.
